Bad service by delivery guy

Posted :Sunday, January 12, 2020; by Nor hasyida Send Maill   

I have complain about this issue several time before but until now, no action have been taken. Delivery guy is lazy to come up on apartment eventhough there is lift provided. Everyone who have their parcel must come down the apartment to pick up the parcel after receive a call from him. If we not pick up because in toilet or fall sleep, he will just go without come up and said delivery failed. He will stated in system that premises closed or no one home which is 100% wrong. And no delivery note were left as in stated in the system. We then need to collect by our own at pos laju brickfield which sometime we dont have time to go. It happen many time and i once lost my item because delivery guy to lazy to come up to house and he just left the parcel at post guard. He is so non reasonable. Please take action on this matter. It not happen only to me but the whole apartment member. Our area is at menara putra chowkit. Lorong tiong nam 5. Please note that other courier company never done this thing. They come and directly sent the parcel to our door. Only pos laju do this thing.

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