Pemasangan pertukaran Unifi LEWAT!

Posted :Thursday, February 12, 2015; by azlan Send Maill   

Saya mohon pemindahan perkhidmatan Unifi pada hari Khamis 5 Feb 2015 di TMpoint Titiwangsa. No rujukan permohonan saya 1-9745757741. Hari Jumaat 6 hb Feb pihak operator TM call saya di no hp saya 0129764557 bagi pembatalan internet di alamat rumah yang lama untuk disambungkan ke alamat yang saya pohon dan memaklumkan akan datang pada 9 hb Feb antara jam 2 - 7 ptg utk pemasangan. Malangnya hingga tarikh 12 Feb tiada pemasangan dibuat. Apabila saya hubungi TM di no 0380744000 pada jam 9.57 malam 12 hb feb, saya dimaklumkan kononnya operator TM ada menghubungi saya di no hp saya. Jika saya dihubungi knp saya tak menerima panggilan kedua dari TM selepas dari tarikh 6hb feb? Rupanya apabila saya bertanya no hp apa yang dihubungi jelas no hp saya yg di hubungi oleh operator TM tersebut bukan no hp saya yg betul kerana orang ditalian menyebut no telefon yang salah dan tidak lengkap. Bagaimana kesilapan operator ini boleh berlaku sedangkan kali pertama operator menghubungi saya pada tarikh 6 feb tepat no hp saya??????? Dan paling menaikkan kemarahan saya , kesilapan yg dilakukan oleh operator menyebabkan TM hanya akan datang membuat pemasangan pada hari 16 hb feb Isnin minggu hadapan. Saya urgent nak gunakan internet!!!!! So..berapa lama lagi pihak TM mahu customer menunggu??? Minggu hadapan? Tahun hadapan???

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Comments  :

389 days ago by Servicejwp    [ Send Maill ]

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393 days ago by autohitqwx    [ Send Maill ]

удалите,пожалуйста! .

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